Privacy Policy
Last updated: January 2025
1. Information We Collect
We collect information you provide directly — such as your name, email address, phone number, and travel preferences — when you make a booking or enquiry. We also collect usage data through cookies and analytics tools to improve our website.
2. How We Use Your Information
Your information is used to: process bookings and communicate about your tour; send relevant travel updates and promotional offers (you may opt out at any time); improve our services and website experience; comply with legal obligations.
3. Data Sharing
We share your personal data with accommodation providers, transport operators, and guides as necessary to fulfil your booking. We do not sell your personal data to third parties. We may share data with service providers who process it on our behalf under strict confidentiality agreements.
4. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Booking records are typically retained for 7 years for accounting purposes.
5. Your Rights
You have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data (subject to legal retention requirements); opt out of marketing communications at any time by contacting us or clicking 'unsubscribe'.
6. Cookies
Our website uses cookies to enhance your browsing experience. You may disable cookies in your browser settings, but some features of the website may not function correctly as a result.
7. Contact Us
For any privacy-related questions or to exercise your rights, please contact our Data Protection Officer at privacy@mayuratours.com.